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Hello, and welcome to the Art of Consulting Podcast. We're excited you're here.

In our time together, you'll learn our top strategies to improve your career, confidence, lifestyle from us and other crazy successful seasoned consultants in IT and Management. Engage in the conversation as we discuss everything that brought us longevity and success over the years in the IT consulting industry.

Enjoy and may the force be with you.


Andy and Cat.

Sep 11, 2020

In this episode, we have Cat and Andy talk about one good mindset to have as a professional. They emphasize the importance of treating everyone as your client and gives us the benefits of doing this. They also share quick things that you can do to practice this level of customer service.

Let’s join Cat and Andy now and tune in to this podcast episode.


Bringing That Level Of Customer Service Is Just Opening Doors For Both The Client, Or That Person, And You.”

Sometimes, Stepping Back And Listening And Being A Little More Humble, That Comes Across Big Time With Clients.

Show Notes:

(00:00) Podcast Intro

(00:27) Viewing Everybody As Your Client

(03:51) Being A Great Consultant

(07:24) Bringing A High-level Customer Service

(11:32) Some Phrases You Can Use In Order To Bring That Level Of Service

(12:48) Opening Opportunities For Yourself

(20:18) Quick Things That You Can Do To Bring About A Level Of Customer Service

(23:42) Where’s The Payoff In This? 

(26:13) Andy’s New Book The Trust Paradigm Is Available On Amazon And Other Book Retailers